Which company sends your electricity bill?
Search by area or company, confirm it in four ways, and see the hotline for each. Every other service starts with the right company.
Search by area or company
Type an area, a city or a company name. The list below filters as you type.
| Company | Main area | Example places | Hotline | Website |
|---|---|---|---|---|
| DESCO | North Dhaka | Uttara, Mirpur, Pallabi, Kafrul, Cantonment, Gulshan, Banani, Badda, Tongi, Purbachal | 16120 | desco.gov.bd |
| DPDC | South Dhaka and Narayanganj | Dhanmondi, Motijheel, Azimpur, Lalbag, Kakrail, Jurain, Demra | 16116 | dpdc.gov.bd |
| NESCO | Rajshahi and Rangpur divisions (towns and cities) | Rajshahi, Rangpur, Dinajpur, Bogura | 16603 | nesco.gov.bd |
| WZPDCL | Khulna and Barishal divisions and the greater Faridpur region (towns and cities) | Khulna, Barishal, Jashore, Faridpur | 16117 | wzpdcl.gov.bd |
| BPDB | Towns and cities not covered by the companies above, such as Chattogram, Sylhet and Mymensingh | Chattogram, Sylhet, Mymensingh, Cumilla | Press 1 after dialling 16999 | bpdb.gov.bd |
| Palli Bidyut (BREB) | Rural areas of every district, through your local Palli Bidyut Samity (PBS) | Villages and upazilas outside city areas | Press 2 after dialling 16999 | Your samity office |
No match. Try a division or city name, for example Khulna. If you are in a village, your supplier is the local Palli Bidyut Samity.
Boundaries follow feeders and substations, not postal codes. Near the edge of an area, two buildings on the same road can have different suppliers, so confirm with a paper bill.
Four ways to confirm your company
- Read an old bill. The company name is printed at the top of every bill and prepaid receipt.
- Check the meter. The meter or its seal usually shows the company name and a serial number.
- Ask the landlord, the previous tenant or the building manager. They know which office handles the account.
- Call 16999 and give your address. This is the integrated power-sector call centre run through BPDB. After it connects, a menu sends you to your company: 1 BPDB, 2 BREB, 3 DESCO, 4 DPDC, 5 NESCO, 6 WZPDCL.
Why this comes first
Your bill, complaints, new connection and net metering all go to your own company, not to BERC first. BERC sets the tariff for every company, so the rates are the same everywhere. What differs is the office you visit, the app you use and the hotline you call.
What to check once you know your company
- Whether your meter is prepaid or postpaid. See the prepaid meter guide.
- Which app or portal your company offers. DPDC has the My DPDC app, and NESCO has a customer service portal, an online complaint portal and a prepaid customer portal.
- Your consumer number or meter number, which you need for every service.
Questions readers ask
How do I find out who supplies electricity to my house?
Read the company name on any bill or prepaid receipt, or on the meter. If you have none, call 16999, give your address and choose your company from the menu, or ask the previous tenant.
Which company serves Dhaka?
DESCO serves North Dhaka, including Uttara, Mirpur, Gulshan, Banani, Badda and Tongi. DPDC serves South Dhaka, including Dhanmondi, Motijheel, Azimpur and Demra, and also Narayanganj.
Who supplies villages?
Rural areas are served by the Bangladesh Rural Electrification Board through local Palli Bidyut Samities. Call 16999 and press 2, or visit your samity office.
Do rates differ between companies?
No. BERC sets one retail tariff for the whole country. Meter reading dates, apps and prepaid rules can differ.
What if my area is on the edge of two companies?
Boundaries follow feeders and substations. Check a paper bill or ask the nearest company office to confirm.
Sources and updates
Checked on 7 October 2026. Hotlines, fees and rules come from the company, samity and government pages listed here. Fees and steps differ between companies and change over time, so confirm the current figure with your own office before you travel or pay.
- BSS: integrated 16999 power hotline and its menu
- NESCO official website
- DESCO: your postpaid bill and meter reading schedule
- DPDC: tariff rates, June 2026 bill month
- Wikipedia: West Zone Power Distribution Company (coverage)
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