Contact
Contact BidyutBill
Corrections, feedback and general questions are welcome. This form validates on your device only — for now, please also send a copy to our email to guarantee delivery.
Send a message
Direct email
Response time
We aim to acknowledge data corrections within 2–3 business days and general feedback within a week. We are a small independent team, not a call centre, so please do not use this form for anything time-sensitive.
What we can help with
- Correcting a tariff figure, fee or hotline number that is out of date
- Bugs in a calculator's arithmetic or display
- Suggestions for new guides, calculators or services content
- Advertising and partnership inquiries
What we cannot help with
- Your individual bill, account, meter or connection — that must go to your distributor (see our hotline directory)
- Filing complaints with BERC or any utility on your behalf
- Legal, financial or engineering advice — see our disclaimer