Electricity services in Bangladesh: get things done
Find your company, pay or recharge, call the right number, fix a wrong bill, apply for a new connection or join net metering. Each page lists the steps and says what differs by company.
All services
Start with the distributor finder, because every other service goes to your own company.
Find your electricity company
Which of the six companies sends your bill, and how to confirm it in minutes.
Open 02Pay or recharge your bill
Apps, the fees bKash lists, and what to do when a payment does not show.
Open 03Hotlines and complaint steps
Verified numbers and the four steps to take when a complaint goes nowhere.
Open 04Dispute a wrong bill
Evidence to collect, a letter you can copy, and where to send it.
Open 05Apply for a new connection
Documents, fees that differ by company, and how to choose your load.
Open 06Net metering for rooftop solar
Rules under the 2025 guideline, with a worked example.
OpenQuick contacts
| Company | Hotline | Source |
|---|---|---|
| DESCO (North Dhaka) | 16120 | Official DESCO page |
| DPDC (South Dhaka) | 16116 | Official DPDC pages |
| NESCO (Rajshahi and Rangpur) | 16603 | Official NESCO website |
| WZPDCL (Khulna, Barishal side) | 16117 | Official WZPDCL pages |
| Any company | 16999 | Press 1 BPDB, 2 BREB, 3 DESCO, 4 DPDC, 5 NESCO, 6 WZPDCL |
Use 999 only for immediate danger such as a live wire on the ground. See all hotlines and the complaint ladder.
Service questions
What is the first thing I should do for any electricity service?
Find out which company supplies your address. Your bill, complaint, new connection and net metering all go to that company. Use the distributor finder or call 16999.
Are the hotlines on these pages official?
We list numbers we could confirm on official company or government pages: 16999, DESCO 16120, DPDC 16116, NESCO 16603 and WZPDCL 16117. For BPDB and Palli Bidyut we send you through 16999.
Do these pages replace my electricity company?
No. They explain the steps. Fees, documents and times differ between companies, so confirm with your own office.
Can this website file a complaint or application for me?
No. This is an independent information website. You must apply to your company or the government channel yourself.
How often are these pages checked?
Each page shows its check date. This set was checked on 7 October 2026.
This is an independent site, not BERC or an electricity company. See our disclaimer. Last checked 7 October 2026.